Case Study · Business software
Mandava Hub
Mandava Hub: projects, clients and teams in one SaaS
Business management SaaS that keeps projects, clients, documents and teams in one place, with onboarding, roles and a live activity timeline.
Tools
- Figma
- Next.js
- Express
- MySQL
- AWS
Time duration
10 weeks
Overview
Mandava Hub replaces scattered spreadsheets and chat threads with one SaaS for projects, clients, documents and teams, including onboarding, verification and a live activity timeline.
Problem Statement
Delivery leads start the day asking what slipped overnight across email, Drive and chat. Client onboarding and document approval stall without clear owners. Role chaos means juniors see too much and seniors hunt for status. Multi-language teams get left behind when the tool is English-only.
Solutions
- Centralise projects, clients, docs and team load in one dashboard.
- Automate client onboarding and document verification.
- Enforce role-based access with a real-time activity timeline.
- Add notifications and multi-language support for distributed teams.
Design process
Empathize
- Lead interviews
- Standup observation
- Doc workflow audit
- Tool sprawl map
Define
- Role matrix
- Status model
- Onboarding brief
- Problem statements
Ideate
- Dashboard concepts
- Timeline UX
- Approval flows
- Notification rules
Design
- SaaS shell
- Mobile sign-in
- Tables & filters
- Empty states
Test
- Ops pilot
- Permission tests
- I18n review
- Launch training
−57%
Status hunt time
−41%
Onboarding cycle
10 weeks
Delivery
Discovery insights
Survey responses gathered during discovery that ranked jobs, friction and priorities before we committed to flows.
Where do you track project status today?
Spreadsheets
42%Chat threads
27%Multiple SaaS tools
23%One dedicated hub
8%
What slows client onboarding most?
Missing documents
39%Unclear approvers
31%Manual data entry
20%Language barriers
10%
Audience research
How people split across channels, screens and decision criteria. Used to weight information architecture and first-release scope.
First question at 9am standup?
- What is overdue?46%
- Who is blocked?28%
- What shipped yesterday?18%
- Resource load8%
How important is multi-language UI?
- Critical34%
- Nice to have41%
- English is enough19%
- Not sure6%
Outcome
What the client said, and how the engagement landed after launch.
Standups got shorter because the overdue list is already waiting when we open the hub.
Mandava Hub consolidates projects, clients, documents and teams so delivery leads are not reconstructing status from chat and spreadsheets.
We shipped a central dashboard, automated onboarding and document verification, role-based access, a live activity timeline, notifications and multi-language support.
Built on Next.js, Express, MySQL, JWT and AWS (EC2, S3). Mobile sign-in mirrors the desk numbers so leaders can check load before the standup.